Cancellation Policy

Important Notes ℹ️ Refunds are processed back to the original payment method. ℹ️ Processing fees charged by the payment provider are non-refundable. ℹ️ This policy applies to direct bookings only. ℹ️ Third-party platforms such as Airbnb, Booking.com, and VRBO follow their own cancellation policies. Cancellation 📌 Cancel within 48 hours of booking and at least 14 days before check-in Full refund. 📌 Cancel 7 or more days before check-in 50% refund. 📌 Cancel within 7 days of check-in Non-refundable. Payment & Processing Fees 💳 A 5% non-refundable processing fee applies to any refunded pre-payments. 💳 The remaining balance is automatically charged 14 days before check-in. 💳 If the second payment has already been processed, a 5% non-refundable processing fee applies. Long-Term Stay Cancellation Policy 20–29 Nights Monthly Bookings: October–May, Excluding Holidays 📌 Full Refund Cancel within 48 hours of booking and at least 60 days before check-in. 📌 50% Refund Cancel 30–59 days before check-in. 📌 No Refund Cancel within 30 days of check-in. High Season: June–September & Holidays 💰 10% Non-Refundable Deposit A 10% non-refundable deposit is required at booking. 💳 Balance Due The remaining balance is due upon receipt. 🔒 Deposit Policy The 10% deposit is non-refundable under any circumstances within 60 days of check-in. Additional Terms 💳 Cancellation Fee A 5% payment processing fee applies to all cancellations. 🔐 Security Deposit A $500–$1,000 refundable damage deposit is due at booking. The deposit is returned within 7 days after check-out if there is no damage or violation of property rules. 🛡️ Travel Insurance We encourage guests to purchase travel insurance for protection against unexpected cancellations or changes.

Your Saratoga Beach Getaway Starts Here Discover the perfect oceanfront escape at Saratoga Beach. Our collection of beachfront villas and condos offers a relaxing home base for exploring the natural beauty of Vancouver Island—whether you’re planning a family vacation, a romantic getaway, or a peaceful coastal retreat. Wake up to sweeping ocean views, spend your days on the sandy beach, and explore nearby hiking trails, waterfalls, golf courses, and local dining. Each stay is designed to help you slow down, reconnect with nature, and experience the best of the Comox Valley. Let Saratoga Beach be your home away from home as you relax, explore, and create lasting memories on Vancouver Island. Land Recognition Saratoga Beachfront Villas respectfully recognizes that we live, work, and play within the unceded traditional territories of the Homalco First Nation, Ławitʼsis (Tlowitsis) Nation, and K’ómoks First Nation.
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